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Article 1: Preamble
1.1. your shop: Luftfafhart-samlungen
The Luftfafhart-samlungen brand is a French company with sales support and order tracking in europe.
For all information, questions, and order tracking, our Customer Service is at your disposal:
By email: connection on our site in the "contact" section - where in each product page.
Access your online order on your customer account through this link and also gives you access to an online tracking of all your orders.
Use the Help section for more information.
By phone: 04 89 66 54 33 or 06 14 29 32 57
1.2. The <a href="../../../"> Luftfafhart-samlungen.fr </a> store: communicates the following information:
- The essential characteristics of the goods offered, as well as their price in euros, and participation in shipping costs
- The period of validity of the offer if it is the subject of a limited promotion in time.
We undertake not to disclose your contact details and identities without your consent, in accordance with the law and freedom (CNIL law) in force on the French territory, and in compliance with our business ethics.
1.3. You: who are you for us?
You are in principle a consumer.
We are committed to do our utmost to satisfy you, in order to build a cordial and lasting relationship of trust. Thus, our various customer services are at your disposal and want to be attentive to all your remarks.
By your order, you acknowledge that you have full legal capacity to engage under these terms and conditions of sale.
1.4. The general conditions of sale: what do they define?
Any order you place on this site will be subject to these terms and conditions. The purpose of these is to define the sales regime and the rights and obligations arising from it.
We inform you that to the extent that you order the products online, your agreement regarding the content of these terms and conditions of sale does not require a handwritten signature.
We are careful to regularly adapt the text of the general conditions of sale.
As well, we invite you to read the version in force on the day of your order.
To this end, you have the option to download, save and reproduce the terms and conditions.
The contract of sale of a good purchased on the site consists of the general conditions of sale in force at the time of the order and the order form.
1.5. The online order: what are the traces of the sale?
Our computer records will prove communications, orders and payments.
We will archive purchase orders and invoices on a reliable and durable support, which can be legally produced as evidence.
On simple request, you can access it via the "my account" tab after logging in.
Article 2 / Offers from Luftfafhart-samlungen
2.1. The conditions of the offers: the availability of products?
Our product offers and prices are valid as long as they are visible on the site, while stocks last.
For products not stored in our warehouses, our offers are valid subject to availability at our suppliers. In this context, indications on the availability of products are provided at the time of placing your order, or by email from our sales administration. As this information comes directly from our suppliers, errors or modifications may exceptionally occur.
In the event of unavailability of non-stocked products after placing your order, we will notify you by email upon receipt of information provided by suppliers. Your order will change to "delayed delivery" status, this status cancels the delivery commitment within three days.
Our customer service will offer you a replacement product available immediately, the unavailability of the product is not a cause for cancellation of your order.
2.2. The identification of products: the information provided?
The photographs, texts, graphics, datasheets are from the documentation developed by us and consistent with the production.
2.3. Product marketing: the conformity of offers? For any purchase in view of export, you must check the specificity of the legislation in force of the country concerned, whether for taxes, declarations, prohibitions, etc ...
Our responsibility can not be committed in case of non-compliance with the legislation of the country where the product is delivered, it is your responsibility to check with the local authorities the possibilities of importing or using the products or services.
2.4. Purchases for professional use: under what conditions?
In the event of a purchase